Ensuring rights for Older Adults are
understood, protected, and promoted. 

The Advocate works to protect and promote the rights and well-being of children, youth, vulnerable adults, and older adults by ensuring their voices are heard and their concerns are addressed.

We assist older adults in resolving issues related to long-term care, healthcare services, housing, elder abuse, and more.

We assist vulnerable adults in resolving issues related to accessing disability services, healthcare services, housing, abuse, and more. We advocate for fair treatment and respect.

We assist children and youth in resolving issues related to accessing education, healthcare, mental health services, child protection, and more. We advocate for their rights, fair treatment, and well-being, ensuring their voices are heard and respected.

Anyone can contact our office, including children, youth, older adults, family members, caregivers, and service providers who have concerns about the treatment or rights of children, youth, vulnerable adults, or older adults.

Yes, all information shared with our office is kept confidential, and we only act with your consent unless there are safety concerns that require immediate action.

You can reach out to us by phone, email, or by submitting a request through our website. We’ll guide you through the process and let you know the next steps.

We help with issues related to government services like healthcare, education, child protection, seniors’ care, housing, and disability services. Learn more about our mandate here.

After contacting us, we’ll listen to your concerns, review the situation, and determine how we can assist. We may offer guidance, give advice for you to self-advocate, help resolve the issue, or advocate on your behalf.

Kelly Lamrock has been the New Brunswick Advocate since February 7, 2022. Learn more about him here.

• We have no authority to get involved with or solve criminal matters.

• We cannot provide medical expertise or dispute professional opinions.

• We have no jurisdiction for matters surrounding Power of Attorney.

• We have no jurisdiction over landlords or private property owners.

• We don’t provide legal advice, but we can guide you on your rights and connect you with other resources or organizations that can assist you legally.

• We can't force the government to act or change their decisions; we work to influence decisions by making recommendations, highlighting issues, and advocating for change.

  
  

Yes, we offer services, support, and resources in both official languages!

If you’re worried about an older adult's care or rights being violated, contact us. We can look into the situation and help address the problem.

If you believe you were experiencing discrimination in any way, contact us so we can learn more about your situation. We will see if we can help, or direct you towards another service that can.

The Advocate does not have jurisdiction over federal government programs. The Advocate can only intervene in matters that involve New Brunswick provincial programs.

Our office can contact the Department of Social Development and review the reasons your contribution is evaluated at this rate and ask for justification. The Advocate can request that your contribution rate be changed.

Our office can discuss the matter with the Department, Housing Division, and review the criteria used to deny your request and advocate for a reversal of the decision on your behalf.

If you’re worried about a vulnerable adult's care or rights being violated, contact us. We can look into the situation and help address the problem.

Reach out to us. We will ask some questions to learn more about your experience and see if we can help. If we can't, we will direct you to other supports and services.

If you’re worried about a child or youth's care or rights being violated, contact us. We can look into the situation and help address the problem.

An advocate is someone who can speak up and provide a voice for someone else.

The Advocate's name is Kelly Lamrock. Check out this video to learn more about him:

We advocate for the rights, fair treatment and well-being of children and youth, ensuring their voices are heard and respected.

Absolutely! We’re here for you, and you can contact us directly anytime. If you need help, it's also ok to ask an adult you trust to reach out for you or with you.

You can expect to connect with soneone who will take you seriously and listen to your concerns. There is no need to be nervous or shy to reach out - we're here to help. We will listen to you, ask you some questions to understand your situation, and work with you on a solution.

No—everything you tell us is private. We will only share information if you are in immediate danger, and we will tell you what we are doing and saying.